At the turn of the century, we couldn’t get enough data. By 2010, we had a multitude of data. Now, we’re swimming in more data than we can possibly use. Gartner recently noted that organizations use only a fraction of…
Blog Archives
Making Better Data-driven Decisions to Drive Business Performance
Posted in Performance Improvement, Problem-Solving, Strategic Planning Tagged with: analytics, business intelligence, business performance, critical thinking, customer relationships, Data, data analytics, goals, hypotheses, interconnectivity, outcomes, performance improvement, priorities, problem solving, strategic planning
Vacation: The True Sign of a Great Leader
As summer quickly comes to a close, I find myself reflecting on the many different leaders I have the privilege of coaching these days. One of whom actually took an extended 4-week vacation this summer, and another who worked her…
Posted in business, Coaching, Executive Coaching, Leadership, people, Performance Improvement, success, Uncategorized, Vacation, Value Tagged with: coaching, executive coaching, Leadership, Management, Motivation, personal growth, productivity, workplace
Plus Delta’s CEO to Lead Strategic Performance Management Workshop for NHRA
How often have you heard a business leader grimace or otherwise complain when HR announces it’s time to complete annual performance reviews? People often think of performance management as that thing they have to do for HR at the end…
Posted in Annual Performance Review, Feedback, HR, Human Resources, NHRA, Performance Improvement, Performance Management, Performance Management Process, Performance Review, Workshop Tagged with: annual performance review, behavioral change, feedback, HR, leading practices, NHRA, performance improvement, performance management, performance management process, Performance review, workshop
Plus Delta’s CEO Discusses What a Performance Review Is – and What It Isn’t! – at 2014 @CAHRConference
How often have you heard a business leader grimace or otherwise complain when HR announces it’s time to complete annual performance reviews? People often think of performance management as that thing they have to do for HR at the end…
Posted in California HR Conference, Feedback, Performance Improvement, Performance Management, Performance Review, Workshop Tagged with: annual performance review, behavioral change, CAHR Conference, California HR Conference, conference, continuous performance improvement, feedback, HR, managing performance, performance improvement, performance management, performance management process, Performance review, workshop
Moving from “What’s the Matter?” to “What Really Matters?”
I attended a conference for healthcare professionals recently, and one of the speakers, the CEO of a prominent health system, left a real impression on me. The session focused on customer engagement and how best to enhance the patient experience.…
Planning Your Future from the Future to Take Your Organization from Strategy to Action
Whether your organization is large or small, strategic planning is critical to the success of your business. Even individual departments must create their own strategic plans to drive sustained business results. Whatever our size or scope, we need to plan…
Posted in Action Planning, Future, Innovation, organizational change, Past, Performance Improvement, Strategic Planning, transformation, Visioning Tagged with: Implementation
Five Keys To Managing the Human Side of Technology Change: Your System Is Useless If Your People Don’t Use It!
Does this sound familiar? You try implementing a new technology system only to feel like you’re walking across a tightrope juggling 10 heavy balls – of different shapes and sizes – in the air all at once. Even when you…
Different Patterns…Different Results!
Insanity is commonly defined as doing the same thing over and over again and expecting different results. This makes perfect sense logically, although I rarely recognize it when I get wrapped up in my daily routines. Last Friday, my SiriusXM…
Posted in Breakthrough, CEO, Country Music, Innovation, Leadership, Music, Patterns, Performance, Performance Improvement, Rituals, Routines, SiriusXM, transformation
Communication 101: Manage the Message Yourself or They’ll Do It For You!
Today’s organizations experience tremendous amounts of change. Whether these changes are prompted by the implementation of new technologies, the redesign of business-critical processes, or simply the introduction of different leadership practices, the people who are most impacted by these changes…
Leadership Coaching as a Present, not Punishment
I was speaking with another leadership coach yesterday, and we began discussing how the culture for executive coaching is slowly shifting in organizations but is still well-rooted in the past. Several years ago you see, coaching was seen by many…
