One of my key lessons learned about being a CEO and small business owner comes from Chris Gardner, author of the book and subject of the Will Smith movie “Pursuit of Happyness”. In a reception of Inc award winners a…
With four generations of men and women in the workforce, we are in an unprecedented period in organizational life these days – one never experienced before. Beyond that, nearly 10,000 Baby Boomers are now reaching retirement age every day. That…
Do you have any idea how rare it is for family businesses to successfully pass the baton from generation to generation? Just making the transition from one CEO to another in a corporate environment is hard enough. For most family…
I attended a conference for healthcare professionals recently, and one of the speakers, the CEO of a prominent health system, left a real impression on me. The session focused on customer engagement and how best to enhance the patient experience.…
Why is it that so many leadership succession processes begin when that very business executive we need to replace announces he or she is going to retire? Isn’t that like having the horse in back riding alongside the driver rather…
Sometimes, it can be hard not to take someone’s comments personally. Let’s face it. It’s human nature to hear something, process that information quickly, and then make a snap judgment about what it really means. Unfortunately, not everything we hear…
I was recently sitting in a Vistage Chief Executive forum when one of my best friends and professional role models shared this revolutionary idea with our group. Today’s operational issues are someone else’s problem. According to him, if as a…
Insanity is commonly defined as doing the same thing over and over again and expecting different results. This makes perfect sense logically, although I rarely recognize it when I get wrapped up in my daily routines. Last Friday, my SiriusXM…
Many see the key to success in succession management as identifying and then developing the CEO successor. Sure that’s important. It’s not just grooming your next-generation leader that makes succession management a success though. Over the last few years, I’ve…
I recently had the pleasure of attending a Vistage presentation led by Bill Hawkins on success. As with many a Vistage presentation, I started this one off a little arrogant and close-minded (as I can be from time to time) thinking, “Oh great! Another leadership guy telling me – a successful leadership coach – what I need to know about being a successful leader…” Well, I guess I was right because boy did I have a lot to learn!