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Eight Points on What It Takes To Be CEO Straight from a Successful CEO!

One of my key lessons learned about being a CEO and small business owner comes from Chris Gardner, author of the book and subject of the Will Smith movie “Pursuit of Happyness”. In a reception of Inc award winners a few years ago, he shared that running a business ultimately requires you to be willing to cover payroll out of your back pocket. I’ve done that more times than I can count over the years, so at least by that criteria I suppose I have what it takes to be CEO of my business.

 Eight Points on What It Takes To Be CEO Straight from a Successful CEO!

As I continue to coach the expected successor of an @Vistage member company in what it takes to be CEO, I’m guessing this isn’t the critical lesson he needs to learn. This individual was recently promoted to COO from his previous VP of Sales position, so gaining insights into what it takes to be a C-level leader, however, will be a valuable step towards his continued success. So how do I share these kinds of insights with him? Invite him to lunch with another @Vistage member I hold in very high regard of course so that he can learn for himself directly from one of the most successful and knowledgeable CEOs I know. Read more ›

Posted in CEO, Chris Gardner, Coaching, Executive Assistant, Executive Coaching, Leadership, Lessons Learned, Next-Generation Leader, Pursuit of Happyness, success, Vistage, Will Smith Tagged with: , , ,

Succession Planning Workshop: “Developing and Mentoring Your Next Generation Leaders”

With nearly 10,000 Baby Boomers reaching retirement age every day, we are in an unprecedented period in organizational life and must consider the implications for our future. Many business owners and leaders need to determine who will succeed them as President or CEO in the years ahead. Others simply need to build healthy pipelines of leaders to eventually take over as mid-level managers or perhaps Vice Presidents. In this workshop, Plus Delta’s CEO Dr. Jeremy Lurey will join a current client who just completed the succession process and was promoted to President of his company. Together, they will share key strategies and approaches for developing and mentoring your future leaders today so they have the skills they need to succeed at the next level tomorrow.

Succession Planning Workshop: “Developing and Mentoring Your Next Generation Leaders”

Join us at this year’s IARW Convention in San Diego on Monday, April 28th for “Developing and Mentoring Your Next Generation Leaders”. During this highly engaging program, participants will:

  • Learn cutting-edge strategies to groom your NextGen leaders by integrating your corporate drivers with their career motivators
  • Discuss proven techniques for coaching next-generation leaders to elevate their leadership skills and develop the capabilities required to perform in higher-level leadership positions
  • Review key strategies for helping leaders in transition shift their management responsibilities to their successors and powerfully embrace their post-retirement “third acts” in life
  • Explore alternatives for retirement-age executives to continue sharing their institutional knowledge and mentoring the next generation of leaders

So click here for more information or to register for the conference.

If you would like to learn more about Plus Delta’s learning programs, give us a call at 866.PLS.DLTA (or +1.310.589.4600 outside the US) or email us at support@plusdelta.net. You can also visit the Events page of our website to see what other programs we are leading in the months ahead. If you’d like, you can even host a private workshop with your own organization!

Posted in Baby Boomers, Conference, Mentoring, Next-Generation Leader, Retirement, Succession, Succession Planning, Workshop Tagged with:

Succession Planning Webinar – “The NextGen of Talent Management: Ensuring Your Success with Succession Planning”

With four generations of men and women in the workforce, we are in an unprecedented period in organizational life these days – one never experienced before. Beyond that, nearly 10,000 Baby Boomers are now reaching retirement age every day. That means that millions of people every year – people with long careers filled with many professional accomplishments and accolades – must determine what comes next for themselves while also transitioning their organizations to the next generation eagerly waiting to succeed them – a generation ½ their size and with very different career motivators. Talent management in today’s multi-generational work environment is a whole new ballgame!

Succession Planning Webinar – “The NextGen of Talent Management: Ensuring Your Success with Succession Planning”

On Thursday, March 20th, Plus Delta’s CEO & Chief Architect During this highly engaging program, participants will:

Read more ›

Posted in Baby Boomers, Career Motivators, CEO, Conference, Generations, HR, HR.com, Leadership, Mentoring, Retirement, Succession Planning, Talent Management, Webinar, Workforce, Workshop

From Generation to Generation: Keeping Your Family Business Alive and Well after You’ve Moved On

From Generation to Generation: Keeping Your Family Business Alive and Well after You’ve Moved OnDo you have any idea how rare it is for family businesses to successfully pass the baton from generation to generation? Just making the transition from one CEO to another in a corporate environment is hard enough. For most family and closely-held businesses, it’s nearly impossible! Read more ›

Posted in Baby Boomers, CEO, Closely-held business, Familiy Constitution, Family Business, Fourth Generation, Retirement, Second Generation

Moving from “What’s the Matter?” to “What Really Matters?”

I attended a conference for healthcare professionals recently, and one of the speakers, the CEO of a prominent health system, left a real impression on me. The session focused on customer engagement and how best to enhance the patient experience. The speaker shared several real-life stories about what he and his staff had done over the past year to do exactly this. What it really came down to though was shifting everyone’s attention from simply asking the question “What’s the matter?” to defining and then solving for “what really matters”.

Moving from "What's the Matter?" to "What Really Matters?"

It’s very common in organizations for people to identify risks and performance issues. At its core, that isn’t even a bad thing! Without awareness for these issues, it’s highly unlikely that anyone will ever invest any energy into addressing the problems. Identifying these issues as issues though isn’t enough. It’s just the beginning! Read more ›

Posted in CEO, Critical Thinking, Customer Engagement, employee engagement, Healthcare, Organizational Assessment, Patient Experience, Performance Improvement, Performance Issues

Putting the Horse Back in Front of the Cart with Leadership Succession

Why is it that so many leadership succession processes begin when that very business executive we need to replace announces he or she is going to retire? Isn’t that like having the horse in back riding alongside the driver rather than up front pulling the cart where it’s supposed to be?

Putting the Cart Back Before the Horse with Leadership Succession

By its very nature succession is a process that takes time – a long time – and cannot be completed overnight. While some organizations have established robust succession management processes over the past few years, many organizations unfortunately are still being very reactive rather than proactive with leadership succession. That leaves very little time to complete the process in a smooth and successful way. Instead, it sets up someone to simply grab the reins and hang on as best he or she can. Read more ›

Posted in Baby Boomers, CEO, Leadership, Leadership Transition, Retirement, Retiring, Succession, Succession Management, Succession Planning Tagged with: ,

Seeking Clarity Instead of Taking it so Personally

Sometimes, it can be hard not to take someone’s comments personally. Let’s face it. It’s human nature to hear something, process that information quickly, and then make a snap judgment about what it really means. Unfortunately, not everything we hear about ourselves and our work is positive though. That means these less-than-objective in-the-moment responses can trigger some pretty raw emotions at times.

Seeking Clarity Instead of Taking it so Personally

I’ve been in countless coaching situations where my clients’ direct supervisors use certain words that trigger downright hostile responses from my clients. That likely wasn’t their intentions. I’m confident they weren’t trying to be hurtful and probably just didn’t think through the other person’s listening for how he or she might react to what they were about to share. Read more ›

Posted in CEO, Coaching, Direct Reports, Executive Coaching, Leader, Uncategorized Tagged with: , , , , ,

Three Power Play Questions to Improve Any Customer Relationship

Among the many hats I wear at my firm, I am head of sales and Chief Rainmaker. That doesn’t mean that I enjoy sales though. 

Three Power Play Questions to Improve Any Customer 

For many – myself included – that word “sales” has such a negative connotation to it. That’s one of the reasons I affectionately refer to myself as Chief Architect instead of Chief Rainmaker. What I’m passionate about is solving people’s problems by designing effective solutions. When I think about it that way, it doesn’t feel like sales at all. It simply feels like delivering value-added service. Read more ›

Posted in Chief Rainmaker, Coaching, Customer, Customer Relations, Customer Relationship Management, customer service, Executive Coaching, Ice Breaker, Questions, Sales, Value-Added Service

Six Surefire Ways to Recruit Top Talent

Have you ever noticed how we tend to do whatever we make important? There are probably lots of things on your mental To Do list that aren’t getting done. That may not be a bad thing. When it comes to recruiting top talent and taking your company to the next level though, those star performers you desperately want on your team are much less likely to find you if you aren’t actively going out there to find them.

Six Surefire Ways to Recruit Top Talent

Unemployment is generally down from where it has been the past few years, and at least in California where Plus Delta is based mass layoff events are generally down as well. This is great for the overall economy, and especially anyone who struggled to pay his/her everyday bills during the recession. This can, however, make it harder for employers to attract top talent away from their current roles. Read more ›

Posted in Change management, Hiring, Hiring Manager, HR, Interviewing, Interviews, Job Definition, New Hires, Recruit, Recruiting, Recruitment, Talent, Top Talent

Webinar on Best Practices for Designing Your Always, Ongoing Performance Management Process

How often have you heard a business leader complain when HR announces it’s time to complete annual performance reviews? People often think of performance management as that thing they have to do for HR at the end of the year so that people can qualify for their bonuses. While that may be part of the process, performance management is not just a once-a-year HR task. It’s an always, ongoing activity!

On Tuesday, February 4th, Plus Delta’s CEO & Chief Architect Dr. Jeremy Lurey will lead an interactive webinar called “Best Practices for Designing Your Always, Ongoing Performance Management Process”. During this workshop, Dr. Lurey will help participants: Read more ›

Posted in Conference, Feedback, HR, HR.com, Performance Management, Webinar, Workshop

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