Zappos Archives - Plus Delta Consulting, Inc. https://plusdelta.net/tag/zappos/ Project Management, Change Management. Leadership Coaching Wed, 15 Apr 2020 15:51:27 +0000 en hourly 1 https://wordpress.org/?v=6.8.3 https://plusdelta.net/wp-content/uploads/2019/04/cropped-favicon-1-32x32.png Zappos Archives - Plus Delta Consulting, Inc. https://plusdelta.net/tag/zappos/ 32 32 Organizational Culture and Success: Dave Logan gives TED talk on Tribal Leadership https://plusdelta.net/2009/12/dave-logan-gives-ted-talk-on-tribal-leadership/?utm_source=rss&utm_medium=rss&utm_campaign=dave-logan-gives-ted-talk-on-tribal-leadership https://plusdelta.net/2009/12/dave-logan-gives-ted-talk-on-tribal-leadership/#comments Wed, 23 Dec 2009 09:16:18 +0000 https://www.plusdelta.net/?p=1386 Click here for larger video, a full transcript, discussions, and extra information. This link will be provided again at the end of this entry. Have you ever considered the possibility that the language we use in organizations can have a…

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]]> https://plusdelta.net/2009/12/dave-logan-gives-ted-talk-on-tribal-leadership/feed/ 5 Tony Hsieh of Zappos tells us about importance of customer service at Inc. Conference in DC https://plusdelta.net/2009/10/customer-service/?utm_source=rss&utm_medium=rss&utm_campaign=customer-service https://plusdelta.net/2009/10/customer-service/#comments Sun, 11 Oct 2009 00:30:28 +0000 https://www.plusdelta.net/?p=1019 Another great speaker at the Inc. Conference in September was Zappos.com CEO Tony Hsieh. Tony came to talk with us about customer service. I decided to sit up straight and listen because this guy took a small-time internet company with…

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