Dr. Steven H. Cady is a Graduate Faculty member in the Organization Development Program at Bowling Green State University. He also researches, writes about, and consults to individuals and organizations about passion. Beyond that, Steve is an inspiration to me…
We practice what we preach here at Plus Delta Consulting and work hard to create a fun place to work. One of the things we promote is a pet friendly atmosphere. Yes, we bring our dogs with us to work…
[youtube]idEZ9lO6owI[/youtube] I recently conducted a two-part interview with Juliette Powell (author of 33 Million People in the Room) at the OD Network Conference in Seattle, just after she delivered the final keynote speech, titled “The Technology of Relationships: Social Networking and…
We have a strong commitment to provide the Organization Development community with a series of conversations highlighting the use of social and collaborative media within organizations. We believe that these technologies can be an empowering and enabling force for human…
Last night, several of Plus Delta’s team members attended a reception hosted by Geoff Bellman in Seattle. It was designed to be a warm welcome to kickoff this year’s OD Network annual conference, and boy was it ever! The food…
As I mentioned in my other post on the Inc. Awards, we had the opportunity to hear Jim Collins speak at the Inc. 500/5000 conference in September. It was amazing to hear him speak about what makes good companies ‘great’.…
Another great speaker at the Inc. Conference in September was Zappos.com CEO Tony Hsieh. Tony came to talk with us about customer service. I decided to sit up straight and listen because this guy took a small-time internet company with…
Customer loyalty. It’s critical in every business and every industry. In the consulting service arena, it is often a “make or break” proposition for independent consultants, small firms, and even the large consulting houses. What creates customer loyalty? Clearly, delivering…
A current Yahoo news story reports: “A new survey developed by Robert Half Technology suggests people who like to use social-networking Web sites while they’re at work could be violating company policy. Fifty-four percent of the companies surveyed said they…
