Another great speaker at the Inc. Conference in September was Zappos.com CEO Tony Hsieh. Tony came to talk with us about customer service. I decided to sit up straight and listen because this guy took a small-time internet company with…
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Tony Hsieh of Zappos tells us about importance of customer service at Inc. Conference in DC
Posted in Events, OD Insights, trends, Workplace Policies Tagged with: customer service, DC, Fastest growing companies, Inc, Inc 500/5000, Inc Awards, Inc Magazine, loyalty, Tony Hsieh, workplace, Workplace Policies, Zappos
Social Networking Sites in the Workplace: Generational Divide?
A current Yahoo news story reports: “A new survey developed by Robert Half Technology suggests people who like to use social-networking Web sites while they’re at work could be violating company policy. Fifty-four percent of the companies surveyed said they…
Posted in Collaboration, Social Media, trends, Workplace Policies Tagged with: facebook, Gen X, Gen Y, generational divide, linkedin, online networking, Plus Delta, social networking, social networks, twitter, workplace, Workplace Policies
