Click here for larger video, a full transcript, discussions, and extra information. This link will be provided again at the end of this entry. Have you ever considered the possibility that the language we use in organizations can have a…
Blog Archives
Organizational Culture and Success: Dave Logan gives TED talk on Tribal Leadership
Posted in Accelerated workplace, business, Collaboration, Groups/Teams, OD Insights, Workplace Culture Tagged with: authenticity, Dave Logan, executive coaching, future of OD, global collaboration, Halee Fischer-Wright, John King, Leadership, Management, OD, Organization Development, organizational culture, stage 5, Tony Hsieh, Triads, Tribal Leadership, workplace, Workplace Policies, Zappos
Tony Hsieh of Zappos tells us about importance of customer service at Inc. Conference in DC
Another great speaker at the Inc. Conference in September was Zappos.com CEO Tony Hsieh. Tony came to talk with us about customer service. I decided to sit up straight and listen because this guy took a small-time internet company with…
Posted in Events, OD Insights, trends, Workplace Policies Tagged with: customer service, DC, Fastest growing companies, Inc, Inc 500/5000, Inc Awards, Inc Magazine, loyalty, Tony Hsieh, workplace, Workplace Policies, Zappos
