Are Web 2.0 and social networking technologies the next “great app” in the field of OD to enable self-organizing systems and to build better working relationships in the organization? If I were a betting man, I would bet that half…
Are Web 2.0 and social networking technologies the next “great app” in the field of OD to enable self-organizing systems and to build better working relationships in the organization? If I were a betting man, I would bet that half…
Last night, several of Plus Delta’s team members attended a reception hosted by Geoff Bellman in Seattle. It was designed to be a warm welcome to kickoff this year’s OD Network annual conference, and boy was it ever! The food…
Customer loyalty. It’s critical in every business and every industry. In the consulting service arena, it is often a “make or break” proposition for independent consultants, small firms, and even the large consulting houses. What creates customer loyalty? Clearly, delivering…
What is OD? How is it defined, and is there one correct definition? I have been asked this several times over the years from various places including my family (my mom still isn’t quite sure what I do for a…