At Plus Delta Consulting, we are committed to creating a brighter future for those seeking to improve individual, group, and organizational performance as well as those focused on transforming organizations in ways that produce better business results. Broadly speaking, we…
Many organizations have realized that green business practices provide a competitive business advantage. It’s an opportunity to make a real difference in a way that benefits not only bottom line results, but also fosters stronger employee engagement, improves community relations,…
Every major consulting or research firm has the data to prove it. Engaged employees are not only happy employees, but they are much, much more productive employees. They make companies more profitable, and shareholders richer. (Click here to download a…
All of us at Plus Delta Consulting have been reflecting on what we will do as we enter the New Year to improve performance in our organization – and with our client organizations. 2009 was a rocky year for many,…
More and more I see companies embracing “work-at-home” policies, not only as a way to be more “green” by keeping cars off the road, but as a way to reduce the real estate “footprint” in the office. Some companies estimate…
What are employers doing to make work places more productive from the standpoint of interior design, landscaping, natural lighting, open work spaces, etc.? Is there a business case for these efforts? Are there measurable improvements in productivity?
Last night, several of Plus Delta’s team members attended a reception hosted by Geoff Bellman in Seattle. It was designed to be a warm welcome to kickoff this year’s OD Network annual conference, and boy was it ever! The food…
Another great speaker at the Inc. Conference in September was Zappos.com CEO Tony Hsieh. Tony came to talk with us about customer service. I decided to sit up straight and listen because this guy took a small-time internet company with…
Customer loyalty. It’s critical in every business and every industry. In the consulting service arena, it is often a “make or break” proposition for independent consultants, small firms, and even the large consulting houses. What creates customer loyalty? Clearly, delivering…
A current Yahoo news story reports: “A new survey developed by Robert Half Technology suggests people who like to use social-networking Web sites while they’re at work could be violating company policy. Fifty-four percent of the companies surveyed said they…
