I attended a conference for healthcare professionals recently, and one of the speakers, the CEO of a prominent health system, left a real impression on me. The session focused on customer engagement and how best to enhance the patient experience.…
Blog Archives
Start Your Summer off Right with a Positive Change Strategy Session
That’s right! Plus Delta is kicking off this year’s 98 days of summer by offering you – our most valued clients and colleagues – Positive ChangeSM Strategy Sessions. These ½-day sessions are perfect for any Executive Team or functional work…
What You Don’t Know and They Won’t Tell You
It always amazes me how many business leaders believe they have a pulse on their organizations yet they never stop and ask their people how they’re actually doing. That’s a pretty self-centric way of looking at the world – and…
