In Part 1 of this blog series, I wrote about our tour of the Zappos’ facility in Henderson, Nevada and how we were influenced by the extraordinary culture and people we met. Our host Jamie Naughton, Speaker of the House…
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21st Century Management the Zappos Way
I’m feeling a bit out-of-date and stuffy today. Last week, Plus Delta’s CEO Jeremy Lurey and I toured Zappos’ Headquarters in Henderson, Nevada just outside Las Vegas. If I hadn’t been there to see it first hand, I would have…
