In today’s tight labor market with historic levels of low unemployment throughout the U.S., it is imperative for businesses to hire the best people – and keep them! But how do you do that when so few people are looking…
In today’s tight labor market with historic levels of low unemployment throughout the U.S., it is imperative for businesses to hire the best people – and keep them! But how do you do that when so few people are looking…
How often do your leadership and team development efforts stall out because you can’t settle on a day when everybody can get together for training? Or maybe you get stuck because your HR partner wants a full day of classroom…
I remember years ago when the cost of employee turnover was calculated to be 150% of an employee’s annual salary. That amount included any internal recruitment costs, external search fees, and hiring and on-boarding expenses as well as the simple…
An important aspect of being a leader is the ability to identify your team members’ unique talents and then help them to shine. By bringing out the best in each of your employees, you will end up with a high-performing team that is loyal to…
So what is performance? Performance is the results we get (the what) plus the behaviors that give us those results (the how). And why do we care about managing performance in organizations? It’s the only reliable way to assure our…
Just imagine what it would be like if everyone in your company related to your company as if it were his/her company too. What else could you accomplish if everyone didn’t just show up to collect a paycheck? How much…
In Part 1 of this blog series, I wrote about our tour of the Zappos’ facility in Henderson, Nevada and how we were influenced by the extraordinary culture and people we met. Our host Jamie Naughton, Speaker of the House…
I’m feeling a bit out-of-date and stuffy today. Last week, Plus Delta’s CEO Jeremy Lurey and I toured Zappos’ Headquarters in Henderson, Nevada just outside Las Vegas. If I hadn’t been there to see it first hand, I would have…
No this isn’t a story about opera or the performing arts. It’s not a story about the melting pot of America either. This is a story about great corporate culture! Yesterday, I took a break from all my normal work…