I still remember the first time I was promoted into a senior leadership position and all of a sudden had a couple of my best friends reporting to me. Weird, awkward, difficult, and challenging are all words that immediately come…
Sometimes, it can be hard not to take someone’s comments personally. Let’s face it. It’s human nature to hear something, process that information quickly, and then make a snap judgment about what it really means. Unfortunately, not everything we hear…
One of the simplest and most impactful management tools I’ve ever seen is the Stop-Start-Continue framework. It’s so powerful and easy to use that I’ve used it quite successfully in my own business as well as with all of my…