When the recession set in late last year, I said to myself, “Oh, we’ll be fine. We have several major client engagements under way, and our clients aren’t pulling the plug on us yet.” Then in January, we signed a…
When the recession set in late last year, I said to myself, “Oh, we’ll be fine. We have several major client engagements under way, and our clients aren’t pulling the plug on us yet.” Then in January, we signed a…
I recently had the honor and privilege of sitting down with Geoff Bellman and Kathleen Ryan, co-authors of the new book Extraordinary Groups: How Ordinary Teams Achieve Amazing Results. What a treat! Geoff has been a personal idol of mine…
Are Web 2.0 and social networking technologies the next “great app” in the field of OD to enable self-organizing systems and to build better working relationships in the organization? If I were a betting man, I would bet that half…
Last night, several of Plus Delta’s team members attended a reception hosted by Geoff Bellman in Seattle. It was designed to be a warm welcome to kickoff this year’s OD Network annual conference, and boy was it ever! The food…
Customer loyalty. It’s critical in every business and every industry. In the consulting service arena, it is often a “make or break” proposition for independent consultants, small firms, and even the large consulting houses. What creates customer loyalty? Clearly, delivering…
A current Yahoo news story reports: “A new survey developed by Robert Half Technology suggests people who like to use social-networking Web sites while they’re at work could be violating company policy. Fifty-four percent of the companies surveyed said they…