I believe that the most effective approaches result in employees being eager to commit their best in the employer’s service. This is both an employee and leadership development challenge. That is, if leadership is unable or unwilling to do those things that are likely to inspire employees to commit their best, then the training will deliver far less impressive dividends to the employer.

I believe that most employees want to commit their best. However, the employer can’t demand it but must encourage and permit it. This means that the focus must be on removing organizational barriers to that commitment. Of course, this will necessarily involve the employee in the discussion about what it will take to “earn” his/her commitment, and that will likely involve some focused training and/or development experience.